Though organisational change is not a new
concept by today's standards, leaders who wish to
introduce and implement change still face resistance and
fear.
Successful
implementation and adaptation to change is crucial to all
organisations, but in order to succeed, there must be
a thorough understanding of the human side of change
management. Complete comprehension of an organisation's
values, culture, people and their behaviours is critical
to success. Past change mangement processes must be
examined. Senior Management often wonders
why attempts at implementation of change are
unsuccessful - the answer lies in their underestimation of
the human side of change.
At
newarke we
understand the
'human side' of change.
Any significant
change creates tension in people - this is natural and
must be acknowledged as employees will feel uncertain.
Uncertainty results in staff 'pushing-back' and becoming
resistant to change. Understanding how the human mind works
during this process is fundamental in achieving successful
organisational change.
There are many
issues, processes and systems needed for change to be
successful, however, the two critical elements that need to be
in play are inspirational
leadership and exceptional
communication.
"Develop a
culture, that just
keeps
moving all the
time."
....Prof Rosabeth Moss
Kanter,
Harward Business School
1999
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