Business Etiquette Excellence-
How to Impress in the 21st Century- 1 Day

To maintain a competitive advantage in today's working environment, the savvy organisations are providing their staff with Business Etiquette skills to use is a wide variety of both business and social environments. These businesses are making their most important assets - THEIR STAFF, their major point of difference. Today's business landscape has changed and it's the SMART businesses that are identifying this change and are creating their unique selling position through the  development of their staff.

This one day program will equip your staff with the necessary skills and confidence to meet, greet and mingle in a variety of situations that requires a professional image portrayed of your business. 

Participants will learn:

•    to perform confidently in social and business situations
•    the expected courtesy and manners in today's business
•    the knowledge of appropriate grooming in the business world
•    top tips to build rapport and make contacts come to you
•    the importance of having an effective network
•    plus the chance to ask all those other etiquette questions

Sample Course Outline

Professional introductions

How to win friends and interest people

Body language

Business grooming

Embracing cultural differences

Networking skills to be liked and remembered

Critical skills of human relationships

Office etiquette

Meeting protocol

Social awareness

Dining manners

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